FAQs


Getting Started

Chemocart is the biggest chemical market pace in India with maximum online reach and highest credibility .With more than 50 Years of Experience in chemical market , we are the strongest partner to take your products to customers all over India.

Anyone selling new and genuine products is welcome. To start selling, you need to have the following:

  • PAN Card.
  • VAT/TIN Number.
  • Bank account and supporting KYC documents (ID Proof, Address Proof, and Cancelled cheque).

    To sell on chemocart:

  • Register yourself at seller.chemocart.com.
  • List your products under specific product categories.
  • Once an order is received, pack the product and mark it as ‘Ready to Dispatch. Our logistics partner will pick up the product and deliver it to the customer.
  • Once an order is successfully dispatched, chemocart will settle your payment within 1-2 business days.

Currently, you can sell only products and not services on chemocart.

No, chemocart will handle shipping of your products till order weight less than 1000 kg .If the order is more than 1000 kg , you will directly send the Order to the buyer and actual shipment charges will be paid to you by chemocart . So for Order Weight <= 1000 kg ,all you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

You are required to have the following documents:

  • PAN Card
  • VAT/TIN Number
  • Bank account and supporting KYC documents (ID Proof, Address Proof, and Cancelled Cheque)

If you have a PAN card, you can register as a seller. Selling any other products will require a TIN number.

As a seller, you will set the price of your products.

No. Listing of products on chemocart.com is absolutely free. chemocart does not charge anything for listing your catalogue online. You only pay a small commission for what you sell.

No, chemocart will handle shipping of your products till order weight less than 1000 kg .If the order is more than 1000 kg , you will directly send the Order to the buyer and actual shipment charges will be paid to you by chemocart . So for Order Weight <= 1000 kg ,all you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

The payment will be made directly to your bank account through NEFT transactions within 1-2 business days of dispatching an order. The actual payment period will vary depending on how long you have been selling at chemocart, your customer ratings and number of orders fulfilled.

After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.

You can start with even one listing and gradually increase number of listings.


Pricing & Payments

As a seller, you will set the price of your products.

Once an order is successfully delivered, the following deductions are made from the order item value:

  • No Selling commission.
  • No Fixed closing fee

The payment will be made directly to your bank account through NEFT transactions within 1-2 business days of dispatching an order. The actual payment period will vary depending on how long you have been selling at chemocart, your customer ratings and number of orders fulfilled.


Listings & Catalog

Listing a product refers to filling out all the necessary information and adding images , msds and Test report of the product so that a customer can make an informed buying decision.

You can even start with one listing and gradually increase your number of listings.

We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you'll be asked to include product details such as size, msds and Test report .

Yes, we are happy to help you at every stage while doing business with us. We help you connect with industry experts for the development of your catalogs. With the help of our catalog partners across India, you can have attractive images and crisp content developed at unbeatable prices.

Our catalog partners develop high-quality photographs of your products and crisp product descriptions for your product catalog. A good catalog gives your customers a better understanding of your products and helps boost your sales.

As a seller, you will set the price of your products.

No. Listing of products on Chemocart.com is absolutely free. Chemocart does not charge anything to you for listing your catalogue online.


Order Management and Shipping

No, chemocart will handle shipping of your products till order weight less than 1000 kg .If the order is more than 1000 kg , you will directly send the Order to the buyer and actual shipment charges will be paid to you by chemocart . So for Order Weight <= 1000 kg ,all you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

During registering, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable or you can contact us through email or phone no , our customer care will revert you shortly

During registering, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable or you can contact us through email or phone no , our customer care will revert you shortly

During registering, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable or you can contact us through email or phone no , our customer care will revert you shortly


Returns and Seller Protection

Chemocart has set up a Seller Protection Fund (SPF) to protect our sellers against fraud. You can request for SPF claim through the seller dashboard or through email. When the buyer or logistics partner is at fault, you will receive due compensation.

Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped an authentic/undamaged product. This will help us close the dispute in your favour.

Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped the right product. This will help us close the dispute in your favour.

When your products are damaged in transit, you should have the transit insurance for your product however our chemocart will give you full support to recover you loses .

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